Refund policy

Refund Policy

All of our products are handmade and customized especially for you. Due to the personalized nature of our items, we do not accept returns or exchanges once an order has been confirmed or production has started.

Please ensure that all names, spellings, colours, and customization details are correct before placing your order.

In case your order arrives damaged or there is an issue with the product, please contact us within [time period] after delivery with clear photos/videos, and we will review the issue and assist you accordingly.